Step2Ray's Hosting

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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A popup will appear. It offers in-depth information about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of educational videos describing how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our comprehensive FAQ section, which covers questions asked by real clients and offers practical solutions. We periodically update our FAQ database with new entries in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our excellent team of client support engineers available 24/7/365 and eager to help you with any question. Each support ticket you send will be replied to in less than sixty minutes (the average response time is just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 51016

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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