Creating a CNAME record for any of the domains or subdomains that you've got within a hosting account will allow you to forward it to a different domain/subdomain. The forwarded domain address will lose all its records - A, MX and so forth, and will take the records of the Internet domain it is being pointed to. In this light, you can't set up a CNAME record to redirect your domain name to a third-party company and maintain a working email service with the first provider. Also, it is very important to know that a CNAME record is always a string of words and never a number as it's commonly mistaken for the A record of the domain address being redirected. One of the major uses of a CNAME record is to direct a domain address which you own through one provider to the servers of another company assuming you have set up a website with the latter. In this way, the site will appear under your own domain, not under some subdomain provided by the third-party provider.

CNAME Records in Shared Web Hosting

In case you have a shared web hosting plan from our company and you want to create a CNAME record, it will take you a few clicks to make it happen. You can access the DNS records for all domains and subdomains hosted in your account from the Hepsia CP included with each plan and adding a new record is as simple as clicking on a button, picking out the type, that will be CNAME in this case, inputting the actual record value and saving the change. In case you have never added this sort of record before, you will find a Help section with a detailed video tutorial that you can watch, or you can simply contact us and we will aid you with this task. If you have set up a website through another provider, you want to use a private URL for your webmail or you want to designate a subdomain to be used with the services of a different provider, such as Google Apps, all it takes is creating a CNAME record with a few mouse clicks inside your Control Panel.

CNAME Records in Semi-dedicated Hosting

If you have a semi-dedicated server through our company and you want to create a CNAME record, it will take just a couple of mouse clicks to complete this task. The plans are handled via our in-house built Hepsia hosting CP where you will discover a section dedicated to the DNS records of the domain addresses and subdomains hosted within the account. To set up a CNAME record, you will simply have to select the record type and the hostname (domain or subdomain), input where the latter is going to be redirected to and save the change. The new record is going to be active almost right away in our system and will propagate worldwide within several hours. Changing or deleting an existing CNAME record inside the account is just as easy and takes a click. If you experience any difficulties, you can go through our comprehensive help article, check out the short video on the subject that we have added in the CP, or just contact us for help.