Live Chat Support in Shared Web Hosting
As we acknowledge the fact that many troubles are easily resolved when you talk with a live person, we provide a live chat service for all our potential and active clients. Our chat is available every single day and our support agents will assist you with a wide range of questions and issues. If you aren't our customer yet, you're able to learn more about our shared web hosting plans and the website hosting environment in general to make sure that your sites will run properly on our servers. If you already have an account and you've got some questions or you experience any issues with any of our services, you will be able to get in touch with us through our live chat and we will provide you with the required information or assist you to troubleshoot the problem. You will have to open a trouble ticket for certain problems which require longer time or the expertise of a sysadmin, but for numerous basic issues you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is designed for all of our potential and present clients. In case you're searching for a new hosting account, you can chat in real time to one of our agents and get more info about our Linux semi-dedicated packages so that you can pick the best package for your sites. In case you already have an account with us, we will assist you in a very timely manner with billing, general and 1st level techmatters. Although sometimes you may have to open a support ticket because there're things that can't be resolved through a live chat, we will help you with lots of standard tasks, such as setting up an email account in an e-mail client or forwarding one domain name to another one. This way, you'll enjoy timely assistance and you will save time and effort.