In the event that you have ever had a shared web hosting account in the past or you've dealt with any other online service, you're probably well aware from personal experience that for certain things it is better to consult with a live person over the phone instead of exchange support tickets or emails. If you want to know more about a service before you order it or when something small should be done, for instance, it is really easier and a lot faster to do it real-time. When you have the option to connect with representatives over the phone, it is very likely that you are using the services of a real website hosting provider, not a reseller. The type of support that you'll get over the phone may differ between different companies - from common issues to professional technical support. Usually most suppliers supply pre-sales assistance and 1st level telephone support, while more complex tech issues are resolved via electronic mail or tickets.

Phone Support in Shared Web Hosting

In case you decide to buy one of our Linux shared web hosting packages, you will be able to talk with our support crew via phone for 14 hours every day. We can assist you in choosing the ideal plan for your web sites since we believe that it's better to discuss such issues with a live person. If you already own an account, we will help you with all of your sales/billing questions and / or general issues, even with some tech troubles which do not require a lot of time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming issues and have the entire correspondence in a single place. We now have telephone numbers in the US, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you when you have any queries about the semi-dedicated server plans that we provide. Whether you wish to find out more about the packages, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more technical issues could require a support ticket to give some time to our technical support team to investigate, we're able to help you with a lot of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United states of America, the UK and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we have a global number where you are able to get in touch with us.