1 hour ticket response
We are focused on offering a swift and accurate reply to every trouble ticket sent by a user. Our knowledgeable client care team members will review your issue and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average client support ticket response time has proved to be twenty minutes.
A First–Class Tech Support Service
We’ve got a team of web hosting support technicians who will be happy to respond to all your queries whenever you are in need of support. Almost all our customer care staff representatives have lots of years of experience in the Linux shared web hosting packages industry, which implies that you can constantly count on fast and adequate answers to your requests.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you can find an easy–to–navigate Help section where you can find quick suggestions on how you can use our services. You can get the answers to your questions in the F.A.Q. section, see more information in the web hosting account management articles or check out the educational video tutorials.