Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Each ticket you submit to our technical help and support Dept will be replied to in approximately 60 mins. All basic queries will be resolved straight away. However, if the service request you have sent us needs some help from a competent admin technician, we will send the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Qualified Tech Help Service

  • We will be on–line for you night and day to provide useful information and tech support and to aid you with any problem that you may run into when controlling your virtual server. We can easily assist you with all pre–installed applications, like your Operating System, server admin panel (depending on the VPS type) and the Web Hosting Control Panel designed completely by our developers.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Hosting Control Panel that is provided 100% free in your virtual server, you’ll find a practical Help section, consisting of everything you should be aware of when administering your websites and apps. We have integrated a range of how–to content articles and video training that display the fundamental web site management duties in an easy–to–understand manner.